I had ordered parts from AutoPartsWay several times and had no problems. This time I ordered two different parts, prepaid via PayPal. I received notice that one of the items was cancelled due to being out-of-stock. I have never been able to get a refund or even a credit for the cost of the item ...
During a failed transaction on their website due to an error in my billing address, I wound up with 2 pre-authorizations on my credit card, which essentially held $662 on my credit card in 2 separate transactions. The staff - both CHAT and PHONE staff - were utterly useless in resolving this issue ...
When I tried to submit my order on-line there was a server error so the order did not go through but my money was held pending thru a prepaid visa card.in order to not wait 15 days for the money to be released I emailed a form from visa to autopartsway to have them complete basically just ...
I ordered various parts from Autopartsway.ca for many years and had no problems with them in the past. On my last order there was an item that didn't fit my vehicle even using all possible configurations. It is clear on my invoice that the part was supposed to fit according to their database since ...