Site: att.com
Found 813 reviews / complaints
Page 134

AT&T
Promised discounts and bill credit never applied, plus installation fee charged

Promisses promisses: The representitive that I initially spoke with promissed (afer much haggleing) $5.00 off for 3 mo. Than 6 mo. And evetually 1yr. In addition a $25.00 certificate to be applied to my bill. I was told 3days for connnection to be complete. 32 days later a tech came out to hook up ...

AT&T
Promised free months and credits not applied, then wrong calling plan assigned

When I signed up I was told I would be getting two months free service. Not including taxes and fees of course. When I got my bill of course I am charged. So I call. They don't know what I am talking about. They say as a one time courtesy they will give me a 25 dollar credit. Gee thanks. I flip out ...

AT&T
Unlimited calling plan still billed calls to AT&T numbers, then collection call

I ordered the unlimited calling plan, which is supposed to be a plan where a call to anyone who also has AT&T is free. My son calls two numbers regularly, they have AT&T. Each month, however, these phone numbers appear on our bill. Each month I have to call them to correct the bill. Each ...

AT&T
Salesperson promised 7 cent rate but calls carried 35 cent charge

One AT&T sales person called and offered 7c/min rate with no fee and hundred or two hundred almost free minutes so that I can save long distance phone bill. I agreed to switch long distance company to AT&T. Later, a letter from AT&T showed there is a 35c charge for each call and no ...

AT&T
Collect call charges of $283 billed after phone line was forwarded

I am writing on behalf of my grandparents. One day last August, they had been having trouble with their telephone; no one could call in. We found out at the end of the day that their line had been forwarded to another number and the other party had been answering the phone. Ameritech could not ...

AT&T
Telemarketer promised $19.95 long distance but bills reached $65 and $75

I was telemarketed to switch my long distance company, I was told I could get all of my long distance for 19.95 per month. The first month it was 19.95, then $65 and $75, the "deal" was all long distance to their customers only! I called customer service they said too bad. The deal is ...