When I moved to a rural area because of my job, my cell phone company at the time (T-Mobile) allowed me to opt out of my contract because I did not get service in my area. I promptly signed up for Alltel and was disappointed (to say the least) in their service. Rude representatives more often than ...
I have a pre-paid cell phone account with Alltel. On 11/26/09 I contacted Alltel to upgrade my account to a monthly national plan. That is when my nightmare began. Since then, I have been on the phone for over 6 hours, 3 days, with over 2 dozen individual Alltel reps. The first rep asked for my ...
On 11/03/09 I ordered a phone (LG AX155) online. I received a transaction # and was told an agent would call me back. After about 3 or so hours, I was called back by an agent called Capriara. She promptly denied having a phone online advertized for $0.99. Luckily, I had the page emailed to myself, ...
I first heard that Verizon was going to be taking over Alltel about 6 months ago. I have been calling in about once a month because of this issue as well as others. Each time I talked to the representitives about Verizon taking over, I expressed my huge desire not to be apart of Verizon because my ...
Alltel ripped me off and tried to ruin my credit and 7 years of Alltel service is now over... It all began after Hurricane Katrina hit New Orleans. Alltel sent me a text message saying that our service was going to be free during these tough times. That was nice, they gave me a free month and I ...
Complaint to BBB I purchased wireless service and equipment in approximately March. Was given I think a 14 day trial period to verify functionality at the location in which I intended to use it which was my parents home in Tomahawk, WI. It worked well so I decided to keep it. In July or August the ...