When I moved to a rural area because of my job, my cell phone company at the time (T-Mobile) allowed me to opt out of my contract because I did not get service in my area. I promptly signed up for Alltel and was disappointed (to say the least) in their service. Rude representatives more often than ...
I have a pre-paid cell phone account with Alltel. On 11/26/09 I contacted Alltel to upgrade my account to a monthly national plan. That is when my nightmare began. Since then, I have been on the phone for over 6 hours, 3 days, with over 2 dozen individual Alltel reps. The first rep asked for my ...
On 11/03/09 I ordered a phone (LG AX155) online. I received a transaction # and was told an agent would call me back. After about 3 or so hours, I was called back by an agent called Capriara. She promptly denied having a phone online advertized for $0.99. Luckily, I had the page emailed to myself, ...
I first heard that Verizon was going to be taking over Alltel about 6 months ago. I have been calling in about once a month because of this issue as well as others. Each time I talked to the representitives about Verizon taking over, I expressed my huge desire not to be apart of Verizon because my ...
Altell switch-over from Mobile One - not really a happy camper I'm extremely disappointed with just how long it requires today to get my moments combined with the switch-over from Altell from Cellular One. To begin with, it requires three or four times for as long simply to enter the machine with ...
Alltel ripped me off and tried to ruin my credit and 7 years of Alltel service is now over... It all began after Hurricane Katrina hit New Orleans. Alltel sent me a text message saying that our service was going to be free during these tough times. That was nice, they gave me a free month and I ...