Site: adt.com
Found 79 reviews / complaints
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ADT Security Services
Police Call Misrouted, System Left Nonfunctional and Part Not Available

Multiple Issues with this business have included the following: 1. Had an alarm event that required notification to the local police department. 45 minutes later, the police department had called back — long after I called them directly and they'd been to the premise — to advise me that they ...

Adt
Liars

For all the good opinions, just wait till you want to cancel… I signed up for ADT when I moved into my new house 4 yrs ago. I already had the security systems installed and I called them asked for monitoring service. The sales rep came in and signed me for 3 yrs for 34.99/month. He never once ...

ADT Security
Poor business transactions

In march i purchased ADT for my home, agreed to a price, and then had it installed. There was an installation fee, couple of other bills, taxes and a couple months up front. Then... My credit card starts getting charged $215.00 in june by a company called defender security for... Well... Depends on ...

ADT Security Services
Sold Month-to-Month Contract but Put on 2-Year Contract With Fee

Joseph Morte at ADT in the Pleasanton CA office told us we were signing up for a month-to-month contract which could be cancelled at anytime. "Nothing to lose" Joe said. In a classic bait-and-switch he put us on a 2 year contract that has a $500 early termination fee. We've spent almost 6 ...

ADT Alarm Company
Incompetent employees Interent

As an employee for a law enforcement agency, I am the point of entry location that inputs requests for law enforcement responses for residential and commercial alarms. On a daily basis, ADT's employees have a negative reputation.initally, I must say this, "You get what you pay for" and it ...

ADT Home Security Alarm Systems
Poor service, incompetent/foul-mouthed installers, etc

Multiple Issues with this business have included the following: 1. Had an alarm event that required notification to the local police department. 45 minutes later, the police department had called back — long after I called them directly and they'd been to the premise — to advise me that they ...