For days I was hounded to buy service from an 8x8 sales person & finally, after apparently not enough research, I succumbed to their lies about prompt customer service & bought a phone which A. Could never be used with our current computer system B. Was 'possibly defective' according to the ...
On behalf of my company i have contacted packet 8 (now they called 8X8, Inc) to add 2 new phone lines in March. I called first sales department and later transferd to a sales guy who handle my copmany account. He added the line and at the same time trying to sale their additional product which is ...
I used 8x8 as my VOIP telephone service provider for 4 years. I signed on to an annual plan where I paid for a years use in advance as it was economical. At some point during the service they started to charge me every month in addition to the annual fee, which they automatically charged my credit ...
We switched to Vontage in January because 8x8 kept raising their rates. 8x8 continued to take money from our account even though the phone number they were billing us on was under another company. When I called to request a refund, they said that they could not help me. Packet 8 (8x8) owes me 6 ...
I have had Packet 8 service for five years. I have had continual problems since day one and will call in to tech support to get assistance but usually give up because the call takes forever and when you finally get through the tech is unqualified to fix the problem and has a set of canned ...
They have been billing me over 40.00 a month for a 25.00 plan. I have extra features that add up to 33.96 with taxes. That is what the bill says, 33.96. But they keep charging me 40.96. I have contaced them stating my cas and all I get is the run around. This has been going on for over 6 months. On ...