Phone: 9727912888
Found 18 reviews / complaints
Page 2

TXU-oncar energy
Meter Replaced With Digital Meter, Bill Jumped From $31.87 to $180.61

HI, Herbert k J Dallas, tx Acc#10000xxxxx, xxxx PARK ln #xxx zip 75231 TXU-Oncar energy provide my energy, I had them since May. I pay a deposit of $400.00 I'm on low-income social security and have no other income my check go toward rent this is not fair $180.61. The bill jump that high from ...

TXU Electric
Unexplained $5.00 Monthly Charge on Bill for Years

After years of using TXU Electric Service, a friend of mine pointed out to me about TXU's "Monthly Charge" listed on my bill. This line gave no explanation of what the "$5.00 Monthly Charge" was for and when I called TXU, they would only say that it is a monthly customer charge. ...

TXU Electric
Bill of Rights Promises Free Switch Back but $200 Cancellation Fee Applies

According to the "Customer Bill of Rights, " TXU Electric lies when it says that after the first month's bill, you can switch back to your previous electrical provider for free. What they do not say is that you have to pay a $200 cancellation fee. You can always switch back for free, not ...

TXU Energy
Account Transfer Refused for Weeks, Confirmation Number Not Recognized, Large Deposit Demanded

The incredible incompetence of TUX s first responders for customer service is so ridiculous poor it's laughable, yet incredible alarming that a major regional company here in the southwest cares so little for their presentation to the public. They are still a giant in the utility industry and ...

TXU Energy
Customer Service for Texas Based Company Is in Central America, Bad Support

Why being back billed for $1000.00 charge after Hurricane IKE. Their customer call center is in Central America and cannot understand why we want to talk to someone in texas to solve the problem. They will also not forward an email or message to anyone in Dallas. You cannot go into a service center ...

TXU
July Bill of $847 for 4097 Kilowatts After Years of Normal Usage

I have been a customer of TXU for over 20 years but I have now had enough. I lived in 1,900 sqft home for 12yrs. My A/C unit is electric while my heat is gas. My TXU bill is typically around $120 during the winter and peaks at about $380 during the heat of the summer. My kilowatt usage is around ...