When Magellan sold me my GPS (Triton 400) they told me I would have an online account where I could download maps for it. This was a lie. What they should have said was: I might have an online account where I can download online maps for it, but really that may end at any time without warning and ...
I purchased the Magellan Triton 500 prior to going on vacation in Kauai, HI. I wanted to go hiking on some of the many trails. After I purchased it, I found out that it had no topos pre-loaded. Why would one buy a handheld GPS without topos. I live in the SouthEast, so I purchased a Southeast set ...
Search the Internet for Magellan GPS and you will find plenty of stories of its bad, nay, horrible, customer service. I have a Magellan story that shows not only bad customer service, but what I would say amounts to a scam. The summary of the issue is this: Magellan is selling map updates that are ...
I contacted Magellan tech support on September 17. Today is now October 22 and I'm still waiting on the replacement gps. It's under warranty. I only live 20 miles from where they're shipping it. At the time I called I hadn't even had it 6 months. The satellites would go down and put me back up 14 ...
TERRIBLE CUSTOMER SERVICE, COUNTLESS HOURS ON HOLD, PROMISED BUT UNRETURNED PHONE CALLS, promised but not delivered repairs, possible computer problems from installing mapsend and questionable reliability all make Magellan a company to avoid. Once you've bought something from them you are trapped ...