I bought a Samsung Intercept for $79.99 plus tax in April and it worked well for about 3 months. Then it started malfunctioning. I called and asked for a different model phone, same price. I was told it was against company policy. They could only replace it with another Samsung Intercept. Within a ...
The term "Customer Service" should not be used in the same sentence with Virgin Mobile, it is non existant. I bought two phones, activated one, my wife decided to wait until I tried mine, I could not make a phone call.in the middle of my yard I could not get a single bar. I tried it at ...
My cell phone stopped working last week fri 11/2. Everything... Making calls. Texting. Email..internet..& I pay $55 month for unlimited everything. When I called they first said they didn't know why & I was transferred to a technician. She was not able to remedy the issue & then so just ...
Motorola Triumph is freezing and not responsive to keys. I'm on my 3rd phone and still same issues. Tech support not supportive and clueless. Have asked for credit and an upgrade to another phone and have been denied. Tech support states the engineers will not allow an upgrade for a non working ...
I am exhausted. I've been only at that all night today and more than 100 hours since November. You'd not think my tale easily told you since no body might take some time and misuse that I've. I'm a buess lady of 25 years, who was previously well-respected in my own neighborhood till VM joined my ...
My husband has a Virgin Mobile cell phone that he only uses when one of us is on the road, which is infrequently. He uses a 'pay-as-you-go' plan that requires a $20 top-up every 3 months to keep it active. As a result, his account continued to accumulate, because he rarely uses any minutes. The ...