On Nov. 11th 2009 I was cheated out of 600.00 at an ATM machine. The next day i contacted Direct Express and was told that they would send a form for me to fill out. After about 10 days I called them back to inform them that I had not gotten after forms. Again I was told they would be sent out. ...
October 12 10:00 A.M. On Sept. 14, I tried to make a $20 withdrawal from the ATM in the town where I live. It declined so I tried again. I knew the money was "available" in my Card balance. It declined again and then said "out of order". There was also a $. 90 withdrawal fee ...
I recently attempted to perform an internet based money transfer to my regular bank using the DirectExpress.com website. I was given an authorization code number and also a transaction number. The computer said "transfer successful". It has been two weeks and the transfer still has not ...
I got the US Direct Express debit card because I collect Social Security Disability Benefits. I thought that was a way that the fixed income I receive would be protected... I was wrong! Somebody (doesn't matter who) got a hold of my card and charged 2 bills on my card. I called US Direct Express ...
This card is supposed to go through Comerica Bank, yet nobody at Comerica can help me. I had 2 unauthorized charges totally almost 1/2 my check that I'm disputing. The first dispute was denied... They 'told' me what happened... According to them. I filed for a 'fair hearing', which 'can' take up to ...
I signed up for the US Direct Express card to receive my Social Security benefits. They have NO customer service at all! I have 2 unauthorized charges on my account and there is ABSOLUTELY no phone number and no email address to report this! So I have been scammed out of $49.95 and $39.62 and I ...