I discontinued service with MCI because I was moving and going with another phone service. Service was supposed to end at midnight on Oct. 1. I called in early September, so they had plenty of time to disconnect. In October, I received what I thought was the "final bill, " which was the ...
I was looking at my phone bill and saw that for basic telephone service they were charging me $42.99!!! So I called MCI to see what they could do and they said the lowest they could do is $37.99. I called Qwest [the main carrier in our area] and they said they could do it for $25.99. I will never ...
Ripped off on phony directory assistance charges. 29 incidents on one bill and two more this past month. I have told these jerks again and again and again, I use my local library or my computer to find phone numbers. Each time these intentional attempts at billing fraud occur, MCI refuses to ...
In September i received a phone call from an MCI representative, telling me that since MCI has merged with Verizon they will no longer be able to provide me with service. If i would like they can transfer me over to a Verizon representative to set up a new plan, which i did. The next month i got a ...
Received my phone bill and noticed that MCI was continuing to charge the Federal Exercise Tax. Called customer service and was switched from one person to another. I said I would pay all but the Exercise tax and I was told if I did not pay the whole bill including the tax, that it will show a ...
MCI is charging you for services you are NOT using. Services that you have changed or canceled. They have the final say in what happens on the accounts, and they know that... So basically they say "Oh well, its our way or the highway". I wanted to make this a quick and to the point, but ...