Did a FHA 203K Loan through Home America Mortgage (Taylor, Bean and Whitaker acquired). My loan officer was a shady as could be. She told me they had to hire a contractor who has worked with the company for some time as he was licensed and insured. This was the federal requirements of the loan. It ...
TBW sent me a letter saying I had to have flood insurance. I called them and told them I was not in the flood plain. I was told I had to get a "certificate of elevation". I asked how they decided after two years that I was in a flood zone. They said there was a certificate in my loan ...
Gary Streily out of Ohio is responsible for tbw becoming my lender. I was doing fine until the economy tok a turn for the worse. My son; who is on the loan with me lost his job (It's been over a year). He worked for a Chrysler Supplier Company here in Belvidere. His girlfriend gave birth to a baby ...
My husband and I refinanced our loan - thankful to be done with these guys! (we never recieved payment coupons for our mortgage) and are expecting a $2000 check from them. We've spent HOURS on hold for "customer service". I've even tried calling other parts of the company to see if I can ...
Put on hold for 1 hour or more. You cannot talk to real people at TBW. We are trying to get them to do a Loan Modification and first they send us Paperwork for a Pre-sale. No thats not what we want. So we send that back, then they send us paperwork for loss mitigation again we just want a loan ...