This is my saga with Gexa Energy February 14 I spoke with a customer service representative of Gexa Energy to discuss changing to another less expensive company. The representative did a good job of wanting to keep the business and explained that if I would commit to a 12 month agreement he could ...
I don't know what happened with this company because they turned very bad sometime in 2005. It may have been whoever bought this company because I don't recall ever having any problems previous to September. My first problem with them started after the hurricane. I'd sent the payment on time and, ...
I switched over to GEXA 10/21, I received a contract that states no cancellation fee which was also confirmed by the sales rep. I didn't receive my first bill so I had it sent to me and have had to call each month to find out how much my bill is and the due date. A recent bill states that the price ...
Our electricity bill was $600.00 for the month of September. We contacted Gexa Energy to ask for a payment plan. A payment plan was set up: we would pay the current amount plus an additional $127.00 beginning Octber 17. Payment was posted on the 17th. Since we have 3 small children, we called twice ...
Gexa advertises on their "Terms of Service" section for residential service a base charge of $3.00 per month. I got my first bill and the base charge was $4.79. I called to question this charge and was told that is was higher for apartment ($3.00 for a house). I looked at their Terms of ...