My house flooded on January 31. I filed a claim with my insurance company and moved into a hotel. I really did not have any problems dealing with my mortgage company until all of my repairs were done. On 3/1 I mailed the first check I received to the mortgage company for their endorsement. I was ...
On June 10 our home was seriously damaged by a severe storm. The total claim amount received by State Farm was $38,000. We received the funds from State Farm, immediately sent the endorsed check to CitiMortgage as instructed since the check is made out to both us and our lender. I called ...
We had a weather related damage to our roof. The insurance gave us check for about $12900, but also put Citi Mortgage on the Check. We submitted the check to CitiMortgage, they gave their okay for us to start work on the repairs. When the job was completed we informed them and they sent their ...
This company after complying with all their requests, continue to hold our insurance claim funds. Now we are in the middle of repairs, vendors requesting their money and they continue to give us the run around. I don't know what else to do. Our lives are upside down, the house full of dust ...