I cancelled my account with Smilescoffee.com, by phone as requested, on or about April 5. I received a confirmation email on April 6 stating that my account was cancelled and gave me a confirmation number that looked like this: "TH40-604.." I received my bank statement by mail on May 12. ...
I called and cancelled my coffe shipments at Smiles Coffee. I explained that I had been taken off coffee because of CANCER. The customer representative said she would stop the shipment that was to be shipped that day or the next. I received the shipment anyway! Called 3 times and was disconnected. ...
I ordered a trial sample of the coffee, which was really awful by the way. It arrived on Nov 20, and I cancelled on Dec 3. The rep (Gwen) said she would send out different flavors free of charge and if I changed my mind, I could join again, but that my cancellation had gone through. On Feb 24, a ...
Their "customer service" number is always busy. There is no way to cancel your membership because they require that members call to cancel. Numerous emails requesting assistance have never been answered. My enrollment package was supposed to be 6 short pots of coffee, a coffee grinder and ...
I received an e-mail from Smiles Coffee offering free coffee, a grinder and digital camera for $19.95 shipping and handling. I wanted a cheap digital camera so I thought I'd order — and I am a coffee drinker. I received the coffee (six very small packets) and the grinder. I called the company and ...
I was told that my order was $19.95 for shipping and handling, everything was free (Coffee, Coffee Grinder and Digital Camera. Which they debited my account for th $19.95. I receive some coffee and a grinder. A few weeks later I checked my account and there was another debit for $35.00. I called ...