I purchased a PROForm 6.0 Threadmill from the Sports Authority in Piscataway in Sept. 2012 for medical reasons. I also purchased the extended warranty. Two months after the purchase, the equipment broke and the service contract found the motor was broken and they fixed it. Again, in May the motor, ...
I began going through Icon Health & Fitness on 2/8 because they are the warranty company for NoricTrack. A repair man was sent to my house 3 times and the Freemotion Elliptical manufactured by NorcTrack could not be repaired. It has taken me many hours on hold and speaking with Customer Service ...
We purchased a Nordictract C1500 treadmill at Sears in Iowa City on June 7. The running board was broken in July. So Icon gave us a new treadmill for exchange. But the technician did not follow the manual to assemble the machine and a lot of parts are missing a lot of screws. Since then not only we ...
In December we purchased a NordicTracki elliptical, Model E 7.1. It had a few problems during the year, and we fixed it according to the manual's instructions. The elliptical stopped working two days before the warranty expiration, we tried fixing it again according to the instructions, but it did ...
We purchased a EPIC E950 Elliptical from Home Depot on January 6. It was delivered on January 9. We put the machine together and it was making a horrific noise. We called Home Depot and we were told we would have to pursue Icon to fix the machine through warranty. We called icon and they did a ...
We purchased a treadmill from Home Depot on January 6. It was delivered on January 9. We put the machine together and it would not turn on. We called Home Depot and we were told we would have to pursue Icon to fix the machine through warranty. We called icon and they did a troubleshooting ...