Vonage, a voip type phone company charge the phone billing in advance and when asked to reimburse the unused amount they refuse it making customers to still pay for something they don't use/need anymore. ...
I have my home telephone service with Vonage, they take their payment by credit card. On October 12, they charged my credit $74.00 for services for myself and my daughter. On October 14, they suspended my account because they said that another customer informed them that I was using her credit card ...
Worst phone service i have ever had - cant get 411 service - sometimes phone rings and goes straight to voice mail - i guess i got what i pay for - sorry service - i will never recommed vonage to any one - sorry i switched over - will certainly not renew contract when my year is up ...
Vonage is a paperless company... No wonder! They have no offices, personnal or phone numbers in the united states of america! When you call the toll free number you either get the phillipeans, england, India or? You cannot understand or reason with their robodic customer services... No one seems to ...
I lost my credit card. My bank (BOA) issued a replacement. 2 week later my vonage payment post on my new credit card. I never updated my payment info nor did i get any information from vonage that the credit card was decline. My first call was to bank of america to see if the had removed the credit ...
I signed up for Vonage broadband phone service almost two years ago. They charged a $75 setup fee. They sent the router, I hooked it up. It worked about one day. I tried to contact Tech Support. I had to go through an elaborate voice tree which ended in either getting a busy signal or my call ...