We started having problems from the very beginning of our ordeal. The people who have their home financed with Vanderbilt are deceased, which is my mother n law and her husband. My husband is the executor of the estate. We have had to endure many rude phone calls over the past two years.in the ...
My brother, Willie, has a mortgage with Vanderbilt Mortgage & Finance Inc. He was diagnosed with cancer in April. He went into the hospital and was in for a while. He did not pay May or June mortgage payment. He was able to talk on the phone to let them know that I (Nethia) his sister would be ...
Chase sold my mobile home mtg to Vanderbilt effective 1/1/05. I was sent written confirmation that NOTHING would change about my mtg. In Feb 205 I rec'd my bank statement that refelcted NO pmts were withdrawn by Vanderbilt in January. I called and told them Chase had been withdrawing $230 every ...
The harassment didn't start until I called Vanderbilt one day to ask them my total amount and Jimmy answered the phone. He asked me why I wanted the balance and I told him I wanted to refinance. He said I couldn't refinance until I paid a year on time. I told him I did not want to refinance with ...
I would like to tell anyone who has to deal with vanderbilt mortage if you have a complaint about them, you need to file a complaint with the BETTER BUSINESS BUREAU OF EAST TENNESSEE. Hope you have sucess like we did. ...
Vanderbilt Mortgage is without a doubt the most unprofessional people I have ever dealt with. I became late on my mortgage payments due to slow business. They told me they would put one payment on the back of the loan which would make it easier for me to catch up. Because I talk with so many ...