For the past month (at least) I have had a recurring problem with my cable service, at least once weekly. I have repeatedly called my local cable office, but no one has responded. I finally called corporate; after holding for ONE HOUR, was finally able to leave a message. I was promised (automated ...
I fired Charter after losing internet service for over a week after a storm, May. Charter failed to show up for THREE scheduled appointments to repair. Officially fired Charter 06/09. I turned over Modem/Equipment which they acknowledge receiving - I have a receipt. Charter confirmed I am due a ...
04/16/06 I called into the automated system and paid $130.00. My total bill was $253.23. The automated system told me the new balance of $123.23 and the confirmation number. 04/17/06 $1300 was withdrawn out of my checking account. I found this out on 04/21/06. I called customer service, and they ...
I have lived In LaGrange, Ga. For 3 yrs now and I have Never (!!) had problems with a cable co. Like Charter! Most of the time the channels flip in and out, Video on Demand is a JOKE! We've tried several times to order these movies and 9 out of 10 times the movies can't be watched because of them ...
I live in a small town, so my only choice for cable is Charter. I have had continuous cable outages since Charter buried my cable line at my new home. The problem began with weekly outages. It has now progressed to three to four days a week. I have called Charter so many times that I don't have to ...