In response to a solicitation from Qwest Communications International I agreed to sign-up for Qwest Unlimited (intraLATA and interLATA) residential long distance telephone service beginning January 5.initially I had been able to place unlimited, uninterrupted long distance telephone calls, ...
I was notified by Qwest several months ago, perhaps in July or August of via inserts in my billing that Qwest wireless was merging with Verizon. I eventually called Qwest to inquire about this and told them that I did not want to be a Verizon customer. I was informed by the female customer service ...
On December 21 I signed up for the Qwest/DirecTV bundled package. After 12 years with the DISH network I felt it was time to leave as they also increased their pricing, not concerned about their loyal customers. As the Qwest "on hold" message states, "one bill, one payment for all ...
Over the past several months, I have repeatedly attempted to rectify the difficulties I have had both with my wireless phone and internet service. Unfortunately, Qwest Customer Service has continually failed to adequately resolve these difficulties, and my attempts to reach Qwest Utah President ...
A new satellite tv customer to Qwest, regardless of their credit raiting, can be required to give a deposit for service—up to ninety dollars. Qwest customer service representatives claimed they didn't have any record of a deposit I foolishly provided them with, forwarded my calls to other service ...
I received an itemized bill attached to my AT&T bill for 28 collect long distance calls from Phoenix, AZ to my home in Michigan. These charges totaled $687.13! The collect calls were bill through the billing service Zero Plus Dialing for Qwest Communication Corporation. I did not recognize the ...