Efaucets has a fraudulent retruns policy. I ordered a phylrich diverter and found after I ordered the part found that it would not work. When the item arrived I looked at it put it back into the same box with the same packing. Shipped it back to them. They recieved the part back in their warehouse ...
I ordered a product that showed no additional parts needed and ask the representative the same question who stated that is was complete with everything need including all instillation hardware. After speaking to contractor I called back and question them on the need for an in wall tank. I contacted ...
This 'company' sent me an order for product that totalled just over 1400 dollars. The boxes came mangeled up, and no normal person would accept them. Well, I sent the order back, and had to go to another company to buy what I needed. Well, this company charged my account $300.00 for re-stocking ...
I ordered 2 Kohler parts from these people. I called, placed the order, paid with a credit card and the customer service rep verified both parts were "in stock". I went ahead with the order with the Kohler parts vs another brand (to match the finish) because of the fact they were verified ...