Phone: 8008462301
Found 16 reviews / complaints

Gateway Computers -MPC Computers
Stole my money, Lied about service, Lied to state and state employees

Internet & Web Frederic5 0

Purchased a Gateway m465-e Nov 06 with multiple 3 year warrantees. The company made an agreement with the state and its employees to provide the warrantee service when purchased. I now have a computer that the hard drive has crashed and Gateway nor MPC is not honoring the agreement because MPC is ...

Gateway, Gateway Direct, Gateway Customer Service, Gateway Repair, Teleplan Dallas Inc
Repair ripoff hangups inept horrible customer service

Electronics and household app. Warn3rv3 0

Gateway repair and customer service had done nothing but hang up on me and not answer my emails regarding my laptop which they had in their hands for over two months. I had been told repeatedly to "try back in 3-5 business days", which is better than the standard customer service affair ...

Gateway
Convirtable Note books are pieces of crap!

Internet & Web Txpeach182 0

I purchased a Gateway convirtable touch screen notebook for $1500 July 18. The hinge went out in 6 months they replaced it under the one year warranty and then it went out again just a few days ago (6 months after it was replaced.) 12 days after the 1 year warranty. They wanted me to pay $490 for ...

Gateway Computer
Would not supply repair/rebuild OS CD (back ordered... C'mon this was XP)

Internet & Web Anonymous 77235 0

The extended warranty offered on their desktops is a scam In their words (email from PC support escalation) "Thank you for using Gateway's Online email support. Per the appropriate department your extended warranty has already ended last February. A warranty upgrade does not add to the number ...

Gateway
Poor customer service

Internet & Web Juliann3 0

I ordered a computer on the Internet on January 4th, the computer was supposed to be shipped and arrive on the 16th. It did not arrive on the 16th and I was not informed that it was on backorder for the CD drive, why would a CD drive be on backorder for a company that builds computers. Now the ...

Gateway, Inc
Have not repaired my new compute

Electronics and household app. Kenneth253 0

I purchased new computer (I think) from Gateway & 5 1/2 months later & still not fixed. Lost the sound drivers right after I received it. Spent many hr's on the phone with Gateway Tech's. The first try to fix it over the phone I loaded my operatering system & programs 7 times. Gateway ...

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Phone: 8008462301Found 16 reviews / complaints

Gateway Computers -MPC Computers Stole my money, Lied about service, Lied to state and state employees

Gateway, Gateway Direct, Gateway Customer Service, Gateway Repair, Teleplan Dallas Inc Repair ripoff hangups inept horrible customer service

Gateway Convirtable Note books are pieces of crap!

Gateway Computer Would not supply repair/rebuild OS CD (back ordered... C'mon this was XP)

Gateway Poor customer service

Gateway, Inc Have not repaired my new compute