On May 21, I purchased a $9 Fare Club package for my son. After entering the information, including my credit card information, the $9 Fare Club package was put into my name, not my sons. After several calls, and 3 tries to email the company, I spoke with a CSS named Andy. Andy refused to help me ...
On Jan 9 I was contact by Spirit Airlines via email that I had 5,536 sky miles that needed to be redeemed by 2/1. On 1/24 I contacted the airlines in hopes of getting a free one way ticket. Needless to say the customer service rep told me I couldn't redeem my miles because I needed 10,000 miles. I ...
These comments are based on my personal experiences with Spirit Airlines along with posted information directly from the Better Business Bureau - BBB.org/Business-Report/Spirit-Airlines-21000543 Please use these comments only for your own personal choice of whether to fly this airline with the ...
Spirit Airlines will do everything in their power to persuade you that it is urgent and in your best interest to prepay for every aspect of your travel. beware should you need to make any changes they will refuse to be of any assistance. Their employees are rude uncooperative and will lie to you at ...
I was coming back from an international flight to reconnect at Fort Lauderdale FLL airport to ATL. Upon arrival the employees insist that I stand in the international line to reconnect to my flight, by the time I got the correct information it was too late because my flight was at 4: pm. An ...
In August I purchased 2 round trip tickets for my fiancee and I to go to Ft Lauderdale to visit his dad. The trip was scheduled for the end of November. I paid close to $500 for each round trip ticket as it was a non stop flight from Las Vegas. A few days before the departure I checked my itinerary ...