I have been fighting with EMC to accept my monthly payments and they claim they have not received them. All my payments are sent electronically through my checking account. Even though I have proof they were sent, they are still charging me late fees. I have had this loan for over 10 years. One ...
For the last several weeks we have been receiving imcompleted calls daily every three hours from 8:30 am on to our fax machine that are not identified by anything but 800-723-3004.internet search reveals it belongs to EMC, a mortgage company wholly owned by JP Morgan. Attempts to contact them are ...
We have been struggling with EMC for almost two years now. We got behind on our house payments and had to be put on a repayment plan. First their system somehow kicked us out of the repayment plan. Then it happened again but they kept taking our payments out. So I never knew we were out of the ...
Our original loan rate with this company is twice what the current rate is now. We called EMC mortgage to arrange for a loan modification. They sent us about 2 pounds (literally) of paperwork, which we filled out and submitted. After many phone calls to the company which went unanswered, we finally ...
On 2/24 I faxed in documentation EMC requested for a loan modification. I have so far adhered to the payment plan that was set up for me starting 11/15 through 04/15 pending the modification. Today I learned that my request for a modification was denied (only after I called to follow-up, no one ...
Last year, in late we contacted EMC in an attempt to modify our loan with them. After a dozen or so papers were faxed to them, at their request, we waited. And waited. No contact, and we started to try calling them. As you can imagine, you get put on hold. Again. How convenient. We left messages. ...