Dell
(gregory uid 144190, donald uid 01137559, selva, 011414119, miguel_robayna, and a rep named "max". Held laptop for ransom, item under warranty, hostage released after $380 ransom paid, returned defective
I sent laptop (3 months old) in for a warranty repair. I had to call to find out where it was after a week (was told I would have it back in 6 days). They told me, after being put on hold and transfered a million times, that I was going to have to pay $350 to get it returned. They would not tell me ...