Stay away from Cottonwood Futons, Madison WI. From Cottonwood Futons, I purchased a futon frame, mattress, drawers for the frame, and a cover for the mattress. I received the drawers in a undamaged shipping box with the bottoms cracked. The drawer bottoms are about the thickness and structural ...
The Company sent me a lower priced futon for a higher priced version which I paid for. It is stated that the mattress was supposes to be 7 inches thick, yet it wasn't even 4 inches! Its also ridiculously rated as a "five star" product. I would like to know who rated them! I left several ...
I ordered a futon from cottonwoodfuton.com. The reason I ordered it from them was because I liked the futon and it was a good price and free shipping and that I would get it by the date I needed. Well today is the delivery date and I have not received anything. Not a confirmation email, phone call ...
The futon arrived in a damaged box with a hole in it. The bottom right frame piece of the futon was cracked; the upper left piece of the frame was sheared off and the armrest hinges were so loose that the arm piece would not close properly. When the mattress was removed its thickness measured ...