Comcast took over from Time Warner a couple months ago (around June '07) and it has been heck ever since. I have spent at least 12 hours with them on the phone, talked to countless cust svc reps, been told many contradictory things, could not understand the CSR (cust svc rep) (I don't think they ...
I don't understand how services including telephone can be turned off three days after I made a payment in cash. I paid on 1/12/07 then services were shut off on 1/16/07!! Customer Service said there wasn't anything they could do about my telephone and it would be turned on in 24 to 48 hours and ...
When I signed up I was promised a $50 Visa gift card for "ditching the dish" I never received it. I called numerous times over the next 18 months and have still not gotten anything. They said that the card was sent on different days but I never saw one. They also said they would give me a ...
So here's some background. I moved 3 times last year. When we moved to house #1, Comcast was supposed to come for installation. They didn't show. We rescheduled. So then we move to Apt. #1 & we needed to move our services - still had all the equipment, but they said they had to come over to ...
Decided to sign up for Comcast cable and internet service. Other than dialup it is the only internet service in the area. Within a month after install the internet service kept dropping and would not connect. They advertise always on, that is crap. My step son which is paying the bill, stated we ...
Comcast lured us in with a promotional rate and failed to inform us when the non-promotional rate took effect. They said it was good for six months, but would not specify if it was six months from the day of installation, six months from the first of that month, etc. Additionally, when we called to ...