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Sent two defective items, company though it was just "Murphy" that two of the same items didn't work
Received the first RCA DRC-8335 VCR/DVD Recorder combo unit and it ate up tapes and eventually destroyed one. I sent it back and requested a refund. However, I did not know this at the time that I did not have to pay for shipping the unit back to them (according to UPS) and emailed the company ...