My contract with Gexa (at 17/kwh) expired on June 20. I called Gexa on June 2, and was told by "Customer care", that at the end of my contract, I could "automatically" go on a 12 month contract at 9 / kwh. I agreed to this, but asked if there were any other fees/charges ...
GEXA raised my rate from. 158 to. 1904 in the usage month of October. I could find no other electric provider in Texas that raised their rates during this period, especially by over. 03hr. When I called them and asked why, they said it was due to their wholesale cost. When I argued with them that ...
I recently signed up for Gexa Energy my service is to start May 1. They advertize "no cancellation fee", but in fact there IS if you cancel more than 3 days after your application. You don't find this out until you get the paperwork from them! They called me several days after I had ...
I have been with Gexa Energy for only a few months and from the very beginning they overcharged. They billed me a late fee for a bill that was paid early. I sent them proof from my bank that the bill was paid early and I filed a complaint with the PUC. They also have overbilled me every month. Each ...
We switched to Gexa for my small business. We always paid bills online. One payment was received by them, but never posted, so they cut my power without the proper notice. When they found the payment and eventually applied it, it took several days for them to turn the power back on.in the mean ...
We were refered to Gexa by a friend who thought they were wonderful. When we signed up with them in June or July of 05 we asked for automatic bill deduction. We were told no problem, as for today August 06 so bills were late and we were even shut off a time or two. My biggest complaint comes from ...