I would also like to add that before going to this dealership to purchase this truck we got a very nice letter from Ford Marketing Department telling us that we had impeccible credit and they appreciated our business over the years. We have always owned Ford trucks and we financed the last 3 trucks ...
We went to Koons Sterling Ford in Sterling, Virginia to purchase a new truck. We took a F250 Ford Super Duty Crew Cab truck for a test drive and heard a noise coming from the dashboard. We were told it was a belt and they would pull it into the service bay and fix it. They told us they took the ...
I am writing my story now as I feel completely and utterly mortified over my experience with Koons Sterling Ford in 6/04. I wanted a Ford Ranger and was shown something by the salesman that ultimately would have been sent to auction. I was very hesitant on this vehicle because it wasnt what I ...
We purchased a 2000 Ford Windstar from Koons. The car has had mildew smells from the beginning that would take your breath away. Koons service says it is normal and just use a deodorizer even though my child is allergic to mold and continually getting sick. Then, the smell got so bad they tore the ...