Placed an order for Biofreeze on 11-5-11. I was charged immediately on my credit card. I have not received my order yet. I contacted them many, many times. They only responded once saying it was back-ordered. You cannot reach them by phone anymore. They have not refunded my money, however, I will ...
I ordered 14 Boxes of tiger balm Patches In september and sent them 4-5 messages and at first got responces. Then nothing. Now it's January and can't even get on the web site. This sucks Dianne Rock ...
I odreded products needed have checked order status sent messages no responce. Even using their 800 number they send you to web site can reach no one ...
On Oct. 13, I ordered 2 of the same item, which was priced approx. Half of normal price, plus shipping fee. On Nov. 8th after trying phone number with no live body to answer questions. I emailed giving all information need for an easy reply or call back. I received email saying they would answer ...
Placed an order and my card was charged... Never received the order there's not much else to say... I got back in touch online and was told the items were backordered... Have heard nothing since ...
I ordered 8 3oz. Biofreeze rollon. I was sent a confirmation of the order with shipping info of 2 to 6 business days. I was then notified it was on back order and could be 8 to 10 weeks. I would check on the status every day or so. I began to call and leave msgs. With on replies. I would send ...