I ordered a camera on June 20th for $1799. Technically I paid them my money and I received the item - almost a MONTH later. AFTER I begged them to send it to me via email, phone, and contact form on their website. They also sent me a REFURBISHED item and they did not specific that it was ...
These guys certainly don't exhibit the desire to provide reasonable customer service. It is my belief that they use a "bait and switch" tactic on many of their unsuspecting customers. A responsible company would correct an error that produced so much confusion but I believe that it is ...
We purchased a red Nikon D3200 camera kit and several accessories on April 23 via telephone after seeing their internet ad. The ad was for a NEW Nikon D3200 digital camera. It came UPS in May. When it got here, it was actually black and only a shell. No lenses. I got on the phone and called them ...
Initially ordered a import Nikon D 7100 on July 13th. I was then called back and told it would take about a month to get the camera. I then ordered the so called US model for the MSRP of 1199 US but was told it needed ten days to get there. I told them several times on the phone I need to get the ...
Purchased a camera, lenses, filters, batteries, etc. The camera didn't show up after ten days. I contacted the company and got a response after the 15th day. They said the order had not shipped, but that they'd give me a free flash card, that the order would arrive by Aug 16th. Since they said the ...
These guys are a bunch of incompetent idiots. Ben in particular. He is a very smug person who needs to learn about customer service. We had a shipping issue that was partially my fault. So they supposedly shipped out a new package next day air with the proper shipping information. Ben gave me a ...