I returned this item for the second time to this company because of fault but since returning the second one they have not been answering any of my emails regarding refund. ...
I bought a h20mop in sept and it as never worked i have trying to see were i send it do for a refund but i cant seen to get through to anybody ihave been trying since sept with no joy ...
I also bought a steam mop X5 in October it took 4 weeks to arrive, worked 10 minutes leaked water and stopped working. Although this machine has a three core cable it is fitted with a continental two pin plug so the machine is not earthed and has no fuse which is not up to british standard ...
We also bought a x5 h2o steam mop which took about three to four weeks to come and worked for a week then started to overheat halfway through cleaninig the floor approx 12 ft square did this a couple of times now does not work at all there was no delivery note with it so have no idea how to contact ...
I bought a steam x5 mop. It took 4 weeks to arrive and it did not work at all. I had to return it at my expense of £5.99. Since then the company have been VERY slow to return emails and claim they did not receive the item. After hard work with the courier I sent them all the documentation including ...
Similar story here. Ordered the mop and paid for a 3-5 day service - it arrived 3 weeks later. No english instructions, poor quality adapter and 2 core power lead meaning the device is not properly earthed (water mixed with electricity and no earth?). The device worked for all of 10 minutes before ...