United Parcel Service
UPS Charges weekly 'Smart Pickup' fee for service, often does not pick up packages, has cavalier attitude
UPS offers a 'Smart Pickup' service in which one pays a weekly set fee for the privilege of having a pickup set when a shipment is entered at the UPS website. UPS has never failed to efficiently charge the weekly fee, but all too often ignores required pickups. When called a day later with ...