On Dec 29 case # 4636908948-461 I sent my HP Probook 4530s laptop in for repairs due to dead pixels. It was returned 2 days later unrepaired. (However Houston WAS able to replace my LCM case which wasn't necessary, so thanks for that!) On Jan 10 case #4668215661-461 I sent it back . I was told my ...
Purchased a new HP TouchSmart tx2-1375dx Notebook on Oct. 22. Conveniently (for HP) On Nov. 7 the integrated video card craps out. Tech "support" offers a $49.95 diagnostic. We tell them what the error messages said before we only get a black screen, so we don't need a diagnostic. They ...
This is an exact copy (with redaction of personal information) of the e-mail exchange (first e-mail is at the bottom, last is at the top): "Jeff - "I would not have purchased this machine if I knew it would not support Windows XP. All of the downloads for it specially include XP as an O/S ...
Wed. Oct. 3rd I decided to look into an annoyance of mine... A minor problem with my laptop's USB ports. Looking online I found no applicable solutions, but discovered that HP has a free Chat Support Service. With no disclaimers I entered into a conversation with a Support Tech. Who had me download ...
While in college, I set out to buy a laptop computer so that I could keep in touch with family and friends via the internet, do school reports and eventually use it to find a job. I eventually settled on a Compaq Pressario Notebook (1200-xl106) which in February I purchased at Sears, using my Sears ...
I purchased a remanufactured laptop from HP with a 90 day warranty over a year ago. I had problems from the start with this Pavilion 5250 notebook computer. I knew that it was refurbished but I thought that there would be minor problems if any. I sent the laptop in for repair 3 times and each time ...