This is the first time that i have had to sign a waver authorizing any auto repairs. Upon questioning the waver any asking if i could receive a copy of the waver i was told no. I told the lady at the front that this is for my records, that if they changed anything on the waver after signing it then ...
Horrendously unprofessional, caught mechanic in a LIE when warranty no fee work was involved, customer service backed up his LIE. Dishonest business practices, horrible customer service, not honoring warranty work, ridiculous price inflation, replacing unnecessary parts, causing vehicle problems ...
Automotive Service Experts took advantage of a female customer by charging her $97 to change a fuse. When the fuse blew again, she was told that the cause must be her A/C condenser fan motor. She was told that the fan motor was a "dealer only part" and given a quote for the repair. Based ...