I have had Charter Communications as a TV provider since 1977. Always paid bills fully and on time. On 8-29-10, I inadvertantly put in 1 number wrong from my checking account (on their "my account" online form, and they charged me $25.00 for "insufficient funds". Couldn't they ...
Need help sooo badly... 2007: Ended service with charter because I was moving from Southern California to Northern California. Paid bill but unfortunately packed my cable box. Called Charter and they stated that there was a service location in Capitola, CA where I could drop the box instead of ...
I have verified this with many sites and other who have Charter locally. Charter uses a Motorola Surfboard modem which continually resets and changes the IP address to the router causing the router to lock up. This happens several times a day and you loose connectivity as a result. The modem reset ...
I ordered charter internet services the 25mb service for $59.00 a month. We scheduled a date for them to come to my house and connect the internet. They never showed up to my home, I missed work because of it. I call them and ask why they never came or bothered to call me and at least let me know. ...
To all potential customers, I'd like to alert everyone here not to use Charter Communications for any of their services as they have proved over and over not only are the technical staff incompetent, their customer services staff are both rude and useless. In January I called to get new internet ...
I am reporting Charter because I always have bad experiences with these people. I always had Comcast for my service and loved them! I moved to McDonough, GA in an apartment and had no choice but to go with Charter! I said "ok, let me try them out." First when I signed up I ordered cable ...