I was just recently ripped off by this company. Most of you were lucky enough to of used a credit card with buyer protection, me, I sent in a money order of $178 dollars to these guys and received absolutely nothing in the mail and no way to get my money back from them. Im a single mom of two on ...
On Feb. 27th. I placed an order with Brick Train Shops On-line. When we received the products in the mail we assumed we were getting sets of Lego's, instead we received manuals. I called the company many times and all I got was to leave a message for customer service. I e-mailed them a few times ...
My kids were so excited when we found this website! I let them each pick out a Lego set for their birthday. When we received instruction manuals instead I contacted Susan P.in Customer Service. She said "No problem" just send them back. So I did. But first I copied everything: the manilla ...
BrickTrainShop advertises itself as a seller of Lego sets. We thought we were ordering a BatMan lego set, but instead got the assembly instructions only (for $45). We followed the instructions from BrickTrainShop to return the instructions for a supposed full refund. We have a certified return for ...
My son saved up his money to buy Legos. He's 9 and knows how to use Google. He quickly found the website www.BrickTrainShop.com and he was delighted to find the low prices. I looked over the site and it looked safe. So he chose two items and watched the mail all week. What came were the instructor ...
Bait and Switch: This company has misleading product pages which show the box and even videos of the merchandise, but it's only for part of the packaging (box or instructions). It's pretty simple, if they really intended to not mislead their customers they would have: - Say what you are getting in ...