I have had many problems since Direct Merchants Bank took over my Mastercard account. Here a just a few. I on a constant basis I recieve very bad customer service. After I have verified my identity with them I am still spoken to and treated as if I am not the person who holds the account. I have ...
I have a Platinum Master Card with a limit of $9500.00 and have had this account for many years. I have never been late on any payment and have paid them off several times. Now to the problem... I transferred some balances about 8 months ago (other credit cards) totaling approximately $6000.00 ...
I have had a dispute with this company since Aug 01 and they don't do a thing to correct the problem. Their personnel is the most incompetent people you can imagine. They have my account showing as delinquent even though is being disputed. Now I have a bad credit rating where before my credit was ...
Get phone calls even before payment is due so would make payments on phone it was always more then the minume amount due think I would be caught up with them. Next thing I know without using credit card would be over the limit I just recieved a bill today that is due in December 21.2001 with a over ...
Direct Merchants Bank is the worst credit card company I have ever delt with. I make payments within 10 days of the due date and always pay the amounts they show due; However, my balance continues to exceed the credit limit because they charge unimaginable fees. I have asked for my account to be ...
I have always paid my balance on time and have always paid off my balance. Recently I sent two checks to direct merchants and they lost one of my checks and said that it was my fault. Their research team could not find my missing check and told me to write another one to replace it, so I did. Since ...