My husband purchased a 1/4 CTW Entangled heart diamond necklace for me on December 1 and gave it to me for Christmas. I have worn the necklace no more than 4 times. After the last time I wore it, I noticed that the so-called "rose gold" had turned blue/black. My husband took the necklace ...
On March 25th I took my wedding set to the Zales store in Southwest Plaza in Littleton Colorado to be cleaned. When the young sales girl brought me my rings back she handed me the two rings and a business card with one of my diamonds taped on it. I asked what had happened. She said she didn't know ...
On or arround Dec. 11, I ordered 2 rings from zales.com. I received confirmation that the rings were being processed for delivery. On Dec. 23 I signed for and received a package via FedEx from Zales. The package contained only one of the 2 rings ordered. I immediately called Zales and spoke with a ...