We ordered Western clothing from this company on Nov 6/12. We had not received the goods more than 2 weeks later. They assured us the goods had been shipped via UPS but could not provide a tracking number. After many phone messages, we finally spoke to Gwen (the owner?), we cancelled the order and ...
My wife ordered a product online for her father for Christmas. The item was listed as in-stock on their website. The charge posted to our checking account, we awaited shipping notification. Approximately one month later, we still had heard nothing. Contacted the seller, and was informed that the ...
Western by design took $437.00 from my credit card, since Oct. have refused sent back my money, or the vest, they keep telling the vest is in the mail, or the mo ney is being refunded, i will never buy anything from them again. They have lied to me continually. ...
I purchased a western raincoat in mid November. I received it December 23rd to be given as a Christmas gift. The raincoat was very large for the size ordered, but the label to indicate size had been removed so I didn't really know what size it was. Western by design and returned the raincoat. I ...
I ordered a raincoat from Western by Design on November 29 and within three weeks received the coat. It was too small and I returned it to them for a replacement that never arrived. I repeatedly called them but never once did they return my phone calls. Finally on or about March 23 I reached them ...