Don’t waste your money! Smithe boasts of quality in their goofy commercials. DON'T believe it. We purchased their top-of-the-line, Drexel Heritage. The couch and loveseat purchased were both delivered with fabric pulls. They corrected one of these small tears by replacing a seat cushion cover. The ...
I wasted so much time with this store in the last 10 months. I ordered a sectional last march. I got the wrong piece. I took 5months of waiting for the material to come in from back order, that they said i could just pick a new fabric. What a head ache. The new section was reurned in october. The ...
10 months of hasle. This company makes you re-select and spend more money. Why dont they stop (PLEASE) those silly little commercials, that must cost them alot of money.instead drop your prices and have a heart for less fortunate people. Your policies scare people. Read the fine print, and dont go ...
Sept 1st we purchase a sofa in the Walter E. Smithe in Vernon Hills. We requested it understanding we'd require it for the celebration on December 22nd therefore ensured to-order it weeks ahead. At first of December we got a phone from our salesperson and he or she stated that our purchase have ...
Walter E. Smithe - www.smithe.com My husband and I have spent over $10,000 at this store and have had the worst experience. Both delivery times, no one has called us to give us a window and we have had to wait home all day. The order dept could not tell us anything! Secondly, we explained that we ...
Walter E. Smithe Furniture in Chicago, IL is a store with misleading sales practices, no returns and no service after the sale. Their sales people are trained to sell you more stuff and add on lots of extra details, but if you have a problem you can just forget about any service after the sale. I ...