Never use this company! Let me say this again NEVER use this company! They make AOL look like a chump, they will not discount your service nor quit charging your account. When you tell them they will exposed they will sneer in your face! NEVER ever Use this company. John at customer service 24818 ...
In May of this year I ordered the vontage system. After recieving the equipment I called to see how to turn on my service. After being on hold for almost an hour, I spoke with a women that told me that I had to have internet first and then I could turn it on. I explained to her that I wasn't able ...
We called over a year ago, within a few days of recieving a small box and instructions. To tell vontage we couldnt get it to work, so we did not want the service, and to cancel it. We were kept on the line for an hour with a man who after every thing he said, Id have to say "what did you ...
Opened a account in Feb. nothing but problems with them. Spent over 35 hours on the phone and sending over 40 emails to them, they never answered my e-mails. When calling you cannot understand them. They gave me a new number until the transfer was done. Well the transfer couldn't be done due to ...