I purchased a first-class ticket from them but had to cancel my vacations. I requested a refund but to my surprised, they only partially refunded it. It was a small difference but I was short-changed nevertheless. My ticket was fully refundable and I never received a confirmation about the refund ...
Be aware that if you book a Virgin Atlantic flight, you may be in danger of their canceling your flight for what they characterize as 'business reasons' and they may not even notify you of the cancellation. This happened to me and my family on a return trip to the US from London in 2009. I found ...
Below will be the notice that I delivered to Virgin Atlantic Customer Support. Just before studying the notice, pplease observe that it's today over per week since I have delivered this letter and that I have nevertheless had simply no contact in the Virgin Atlantic Customer Support office. Our ...
Flying back to London Heathrow from San Francisco with Virgin Atlantic, my wife and I packed our house and car keys into our checked luggage, given the heightened security situation at the time. Whilst in Virgin's charge, my bag was opened and our keys were removed. Virgin's ground staff refused to ...
We just flew, for the first time, with Virgin Atlantic to Heathrow. Our one way ticket was very inexpensive and we had a great few days in London because of Virgin's lost cost fare. I booked this flight way in advance and got a aisle and middle seat for my wife and myself. I absolutely need an ...