This is the worst customer service I've ever encountered. I placed and order and after well over a week of it being in processing, I called to ask about it. Once I got someone on the phone, after several attempts over two days, they were extremely rude. Extremely rude. Truly unacceptable service. ...
I was extremely worried having read the reviews after having placed my order. I did pay extra for 3 day delivery - these items were awards/gifts and were needed by 1/9/09. I did receive acknowledgment of the order, then that it was being processed... And then notice that it had shipped. Received ...
Failure to communicate with your customers has lead me to order from another company. Their product arrived 3 days after ordering. When yours arrived after no response to my call or emails, you want to charge a restocking fee, not return my postage and make me pay to ship back to you. ...
I have shopped with Via Cristalina many times in the past. Recently I shopped for my mother's birthday and again I have nothing to complain. They delivered in time for my mom's birthday and the bowl arrive just fine. They are great! I have them saved in my favorites. They have great prices and ...
I ordered a few items for Christmas 2008 and for my daugther's wedding in February. I contacted Customer service via email during the holidays to ask about the ship date and they told me some of the things i had ordered were on backorder. I was ok with it since i liked their prices and my friend ...
I ordered a Waterford crystal shot glass as a gift and was told it would be shipped within 7-10 days. The next day I got a somewhat cryptic email saying it was out of stock and would not be available until March. I did not recognize this and when the gift did not arrive I called. That was on ...