Verizon charged us for Data Usage on a non-Smart phone that we did not have a data access plan set up. Verizon denied this was their error and that someone had to have accessed browser on this simple LG Phone. We asked the first Verizon customer service rep to block future data charges but was told ...
I cancelled 2 lines and an internet card Jan 1. When I got the next bill I noticed a charge of 3.99 on a phone number that's not even being used! And has never been used! So I called and they told me that I downloaded and subscribed to a service on this phone. I asked them, "how"? ; being ...
It is about the Verizon Wireless Store in Huntsville, Al on University Drive. I submit this as Verizon's has no bonified online complaint form to submit and customer service representatives send an email to District Supervisors and Store Managers at the same time for review. I have chosen to pay my ...
I need to speak to someone that works in customer service at Verizon Wireless and that can help a customer with a problem. Please email me through this site. I have a question about my account and service for my phone and also have a complaint about the store where I purchased the product. ...
I looked up verizon on the internet and it said verizon would not work in my area. I called verizon to verify this and was told that it would work in my area, even after I told them what internet states. I aquired the equiptment for internet called mifi and 2 phones. None of which would work in my ...
My debit card was charged with 11 12 month subscription services for an iPhone that I don't even have. Other erroneous charges appeared for Skype, et al and erroneous charges appeared on my Verizon Wireless bill. When I contacted Verizon Wireless 15 months ago, they canceled my phone service AFTER ...