My cell phone service was suspended 2 years ago by Verizon wireless with no warning. I had just notified customer service to change the billing credit card two months prior to this. I paid the amount requested which restored service. I was informed of a debt by a collection agency a year later. ...
On June 18; I've ordered new wireless services with Verizon Wireless through the Verizon Wireless HQ Website. On the day I've ordered the Wireless service; Verizon Wireless was giving free activation. At the time of my bill date print, I was charged for activation for 3 phones, one for: $35.00 for ...
Verizon Wireless and Verizon MSN are playing dirty games with EVDO customers. I've had EVDO nearly a year, and every weekend my standard DSL service is turned off. The more I complain the longer they cut my service off. Once talking to a technican I was told point blank I guess your family, ...
I placed an order with Verizon Wireless for a phone and prepaid service on 7/14. They have a 15 day cancellation policy. I cancelled my order on 7/15/06 and requested that the charges which had already been processed, be refunded. On 7/17/06 I refused delivery of the phone via fedex. I sent at ...
I have been a Verizon wireless customer for almost 20 years. Way back when they were Bell Atlantic. I went into the Deptford store to upgrade my plan so I can add lines for my boys. We saw a nice phone which cost $129.00. I decide to go with that but couldn't buy two at the time because of the ...
I have a two year contract with Verizon which is close to termination date. I went to the Verizon store to purchase a replacement phone using my insurace which I had purchased from Verizon. I purchased the phone and signed what I thought was my credit card receipt. When I call Verizon to find out ...