After a decade as a Verizon DSL customer, I know how they operate very well. As I found out, better than they themselves do. In early April 08, I placed a call to Verizon customer service to determine if an area in Southern California was in their service area. I have had an @Verizon.net for over a ...
On Feb. 19 we replied to some marketing from Verizon, that was a due to their DSL high speed online sites. The advertising provided three primary issues: First month free, free device and free $20 Target giftcard. We replied towards the advertisement, experienced the on line sign up procedure, and ...
August we decided to upgrade to DSL... We got a great ad in the mail $17.99 per month. So I phoned them on my Verizon land line. Sign me up I said... The reply was "you can upgrade to high speed DSL for only a few dollars more." Ha! So I agreed to the $21.95... But no... Two months later ...
I have a one year contract with Verizon DSL, I must use their service for the one year, or I must pay a cancellation fee (~$100). At the beginning of the service I was forced to purchase their modem/router for $70. The sales rep tried to sell me an additional in-home service plan, which I refused ...
My DSL service hadn't worked for months. I called tech support on Thursday, 11/29/07. After going through an hour-long series of tests over the phone, I was told that they had to send a dispatch team to my home to fix the line. I made an appointment for them to come on Saturday 12/1/07, between 8am ...
I changed my telephone and Web providers from Verizon to Comcast since Comcast provided three providers (including wire) at-one low cost. I've been attempting to remove my DSL support from Verizon for over per week today. Everytime I named a week ago, I acquired a note stating that 'all brokers are ...