I went into a local Valvoline oil change station for an oil change. I had my own oil (synthetic) and car manufacturer's oil filter. I had my oil changed before at that station and others. I have only been charged $15.00 to cover labor. Upon completion, I was presented with a bill for $33.99. I was ...
My fianc©, Michael, went to Valvoline to get his oil changed at 449 Connecticut Ave. Norwalk, CT 06854 on Saturday June 28. After the technician was done with his oil change the technician had trouble closing his hood. He began fiddling with the latch with a screwdriver and spraying some grease on ...
Took my 1995 Chevy Tahoe in for an oil change. Marked old oil filter before taking it in and checked oil and other fluids first was 1/4 quart low oil. Got home and checked to see if job had been performed and no surprise it had not. Had bad service years ago and thought would give them a second ...
I used to be the Customer Service Representative (CSR) at VIOC. I worked there for two years, from 2002 to 2004. At first, I didn't mind my job. It wasn't commission, came with health benefits, and I got to talk to people and help educate them about their vehicle. About a year and 3 or 4 months ...
I got my Saturn set for a program oil-change. After attempting to sell me an extended listing of costly and completely needless repairs/window wipers/filters, etc, the "customer support representative" started to get surly in reaction to my recurring "no cheers, not nowadays". ...
In preparation for a long road trip in April I had my 2004 Hyundai Santa Fe transmission fluid changed at (RFG Oil, Inc., dba) Valvoline Instant Oil Change on Sepulveda Blvd in Manhattan Beach. Was advised by them that their product would not void my warranty. After driving to the bank (approx 1 ...