Purchased a Simmons mattress online from USMattress, received, and two months later it began to sag. After many phone calls, e-mails, and not getting a desired refund as it was under warranty I reluctantly let them send out another mattress. This time it was only two weeks that the mattress began ...
I was searching to purchase a serta mattress and came across us-mattress.com upon finding the mattress i was interested in purchasing I noticed they had a 110% price guarantee. So I figured I would search online to see if anyone else had a better price. Low and behold the mattress I orginally ...
First, I purchased a box spring, bed frame and matress. It took for ever to get and the frame was missing on top of that. I called Us matress and they called the courier! I had done that myself! I am disabled and cant walk, they did not inform me that their free delivery was a curb side delivery. I ...
On Oct 8, I ordered a Queen Stearns & Foster Caravelle Firm Mattress Set which costs $ 1299 from Mattress USA, Inc. My credit card was charged on the same day. On Oct. 16th I received an email from them saying my order has been processed. Customer service said it will be shipped in 2-3 weeks. I ...
These people will promise you anything to get your order. Their delivery time will always be much longer than promised. They suck you in with the 3 yr. No interest deal, but they chg. Twice what others sell the same thing for. The will not explain their policies when you order either, they give 48 ...