They advertise no charge if not satisfied with results of calculations. They made a $3700.00 mistake. They refuse to refund my charge of $69.99. They refused to resolve the mistake they made do to faulty program. There incomipitant service personel are not trained to do anything more than read a ...
Here is copy of my chat with Turbotax regarding no notification. They decided to upgrade servers during tax season... Totally poor customer support Please wait while we find an agent to assist you... You have been connected to 14_Sara S. 14_Sara S: Hi Sherry, thank you for your patience. Im here to ...
I filed my 2011 taxes thru Turbo Tax. I submitted my return on 2/14. I received an email from TurboTax stating that my return was rejected by the IRS. After calling Turbo Tax I was advised that I had to correct some errors on my return. When I logged onto TurboTax to do this, there was no record of ...
I filed with turbo tax on 02/06 and chose to get my refund on a turbo tax card. I was told i would receive my card on the 16th. It still has not came and it's the 24th. The irs deposited my refund on the 21st. I called turbo tax & was told the card had a 'security breach' and that I'd have to ...
I have been doing taxes for over 30 years. This year in reviewing prior years tax copies for people I am finding that the wrong filing status is used and the wrong standard deduction amount is used. These two items are inexcuseable. Turbo Tax should have edits in their systems that make it ...
So IRS says deposited on 02/01 as of today 02/08 still not on the card. Called IRS and Turbo Tax AND IRS no problems there and no money on the turbotax card. Not using turbo tax again since they told me I have to call the card. I know the information is correct as my paypal linked to the card no ...